LEGAL & POLICIES

Terms & Policies

Clear guidelines for a sweet experience

01 • TERMS & CONDITIONS

Terms of Service

Orders placed through our website are final and binding.
All cakes are made to order with fresh ingredients.
Images are for representation only. Actual product may vary slightly.
Users must provide accurate contact and delivery information.
Disputes are subject to Satara, Maharashtra jurisdiction.
We reserve the right to modify terms without prior notice.

02 • REFUND POLICY

Returns & Refunds

No returns accepted after delivery.
Cancellation possible only before preparation starts.
Refund issued only for damaged or incorrect orders.
Claims must be made within 24 hours of delivery.
Refunds processed within 7–10 business days.

03 • PRIVACY POLICY

Privacy Policy

We collect personal data only for order fulfillment and communication.
Your information is never sold to third parties.
Payments are processed through secure gateways.
You can request data deletion at any time.

04 • SHIPPING & DELIVERY

Shipping & Delivery Policy

Orders are processed within 24–48 hours.
Delivery in Patan & Satara usually same day or next day.
Customer must be available at delivery address.
Delivery time may vary due to traffic or weather conditions.

Last Updated: June 22, 2026

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